QUESTIONS AND RESPONSES

Question: Most of our board has read your book and wants to focus more on student outcomes. But wanting hasn’t been enough. What strategies help the board stay focused on governance vs. management?      -- Board Member in Kentucky

  • TESBM: This varies by board. Context is too decisive for this question. If you submit a video for us to analyze, we can provide tailored thoughts. Otherwise, here are general principles based on what we see most often.

  • Three common reasons school boards drift into management are, “it’s the way we’ve always done it”, it’s what we know, and it’s what we’re incentivized to do.

    • What We’ve Always Done: Patterns and habits are powerful because when we aren’t fully present to purpose, we’ll default to them. In this context, “the way we’ve always done it” is less a nefarious statement made by the ill-intentioned, than it is a commentary on the human experience. Said differently, your board won’t default to its highest values, it will default to its most common practice — even if that is less beneficial to or openly hostile to improving student outcomes.

    • What We Know: This is common and predictable for new school board members. If they’re an attorney, they’ll be tempted to focus on legal issues. If they are a computer engineer, they’ll be tempted to focus on technology issues. If they’re a nurse, they’ll be tempted to focus on health issues. If they’ve been a football coach, they’ll be tempted to focus on athletic issues. You get the picture. This feels innocent; people just wanting to contribute the best way they know. In reality, this is toxicity; it centers adult interest and preferences as the driver of focus rather than a centering on student needs as the focus driver. Effective school boards organize themselves around the knowledge and skill needs of their students, not the knowledge and skill haves of their adults.

    • Incentivized To Do: Unfortunately, I don’t recall ever being stopped in the grocery store to be asked about student outcomes. It was always about day-to-day managerial issues: contracts, hiring, or why their kid should star in the play. What it wasn’t: “how are students growing relative to your Goals?” Whatever board members are asked about the most, they are subtly being told that they’ll be rewarded for focusing on. So we do.

  • In response to these realities that draw boards away from governing for student outcomes and toward managing for adult inputs, here are a few helpful strategies:

    • Adopt Clear Priorities: If you haven’t already adopted a set of Goals that describe the next step toward the community’s vision for what students should know and be able to do, do that first. Without Goals that clarify which student outcomes are the priority focus, your meetings lack the most basic tool necessary to improve your focus on student outcomes.

    • Monitor Progress, Not Activities: Once you’ve adopted Goals, monitor progress relative to those Goals instead of what most boards do: get updates on activities. Not only could a list of activities be an email, it doesn’t clarify whether students are actually improving.

    • Redesign Board Agendas: Once you’ve adopted Goals, make monitoring progress toward them the primary focus of your board meeting time each month — at the beginning of the meeting and for at least half the meeting.

    • Discipline Board Questions: The quality of the Goal monitoring conversation matters. Intentionally work on transitioning board meeting Goal monitoring conversation away from a focus on technical and tactical questions, and toward a focus on strategic questions.

  • Taken collectively, these action steps go a long way to nudge the time and attention of the board in the direction of governing the school system rather than managing the school system.

Question: Is there any way to get rid of the politicized conflict that seems to always happen around board decisions?      -- Board Member in Texas

  • TESBM: Unlikely. As long as a bulk of local taxes and a bulk of children’s time are invested in public education, it’s probably always going to garner a disproportionately large percentage of local attention. We generally see conflict — people seeing things differently — as being beneficial. Our encouragement isn’t to eliminate conflict, but to navigate it in a manner that illuminates options for how best to proceed.

  • If that is what your board wants — to navigate rather than eliminate or remain mired in conflict — here are some strategies that can assist with that:

    • Focus: Reframe decisions around student outcomes, not adult positions. Political conflict thrives when debates center on adult preferences rather than evidence of whether students are actually learning. Effective boards consistently anchor decisions to student outcomes — what students know and are able to do — and whether evidence shows improvement.

    • Redirect: Convert values conflicts into discussions about potential Guardrails, where appropriate. Communities often agree on what they fear more than on what they want. Guardrails allow boards to translate contentious value debates into clear, enforceable constraints on adult behavior. When guardrails are adopted, the debate moves from who is right to what is prohibited, and the board’s values become stable and predictable.

    • Standardize: Where possible, eliminate surprise, gotcha, and improvisation in meetings. Improvised governance invites political theater. Effective boards reduce conflict by making meetings boring in the right ways. They do this by doing things like using consent agendas to avoid public debate over routine items, focusing board dialogue on decision-making and monitoring, and handling incidental questions outside the meeting structure. When meetings are predictable and disciplined, unhealthy conflict loses leverage (and staff gain psychological safety).

    • Curiosity: Honor the voice of even people you disagree with by engaging in dialogue that uses questions as sincere inquiry, not veiled attacks. Boards unintentionally politicize issues by allowing opinion-sharing disguised as inquiry. Effective boards insist that questions, especially during the monitoring conversation, are calibrated to deepen understanding and support decision-making.

    • Process: Another key strategy is to intentionally and consistently separate listening from decision-making. Political conflict spikes when boards appear to decide in real time based on who spoke last or loudest. Effective boards create structured community listening outside of decision points. They’re listening for patterns, not volume, and they make clear when listening is occurring and when decisions are being made. This helps to protect both the community and the board from false expectations and perceived favoritism.


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INTERESTING READS & LISTENS

BOARD MEETING ANALYSIS

A subscriber asked us to watch the December meeting of a school board in California. Here are the highlights from the Regular Board Meeting:

  • Total Minutes: 87mins

  • Minutes Focused on Student Outcomes: 0mins

  • Key Topics: Discipline, Budget, Safety, Technology

  • What Coach Celebrates:

    • The board complied with statutory requirements for public comment and closed-session reporting.

    • Closed-session reporting was concise and limited to required action disclosures.

  • What Coach Recommends:

    • Reallocate meeting time to include goal monitoring aligned to board-adopted student outcome goals; current practice resulted in 0% student outcomes-focused time.

    • Establish a predictable cadence for monitoring progress toward goals so that at least 50% of board meeting time is invested in student outcomes, consistent with ESB standards.

    • Reduce reliance on extended public comment as the primary use of open-session time by creating alternative structures for authentic 2-way community engagement outside of board meetings, preserving board time for governance work.


UPCOMING OPPORTUNITIES

Effective Agenda Design

  • Join us for a conversation about how to create an effective school board meeting agenda — one that has your school board focused on improving student outcomes rather than leaving you exhausted, frustrated, and not having made an impact on student learning.

  • 11am central on Friday, March 13, 2026

Did you miss last month's 30-minute free webinar? Email Greg for a make-up session on any of our growing list of topics, including governance policy, delegation policy, effective budgeting, superintendent evaluation, professional services management, strategic planning, consent agendas, and more.


BONUS MATERIALS

For paid subscribers, here are links to additional resources (to gain access to the links below, please consider subscribing):

  • Additional details about the analyzed meeting:

    • Board Meeting Video

    • Meeting Agenda

    • Strategic Plan

    • Time Use Analysis

  • Guidance documents related to this issue:

    • Effective Goal & Guardrail Setting

    • Effective Goal Monitoring

    • Effective Agenda Redesign


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